Kindly read and accept the following policy, which is listed on our website under “Terms and Conditions,” displayed in the “About the Host” or “House Rules” section on our OTA listings, and shared directly with guests via welcome messages or quotations for direct bookings.
Some rules are mandated by national and international accommodation laws; others are designed to ensure your comfort, safety, and satisfaction.
Please note that any misconduct may result in the cancellation or termination of your stay. No refunds will be issued for early departures, including at check-in.
For your safety, video surveillance is installed only at the main gate and outside the balcony. This ensures enhanced security without compromising your privacy, in full compliance with local and international CCTV standards.
Should any issue arise, please notify the security guard or contact us directly.
The pre-check-in step is mandatory and must be completed via email or WhatsApp before arrival as outline in the pre-check-in message.
If your estimated time of arrival (ETA) is not provided or updated in advance, check-in may be delayed by up to 30 minutes due to agent scheduling.
We are not responsible for any delayed or disrupted check-in resulting from:
• Incomplete or missing pre-check-in steps
• Unannounced or last-minute arrivals
• Flight delays, location confusion, or failure to follow the shuttle guide
➤ Please refer to the “Extra Fees” section for applicable charges if these steps are not followed.
➤ The complete shuttle guide and check-in procedure will only be provided once all mandatory pre-check-in steps are fully completed.
Maximum Occupancy
Maximum capacity: 14 guests + 2 cribs for infants (under 2 years old).
Children must be accompanied by at least one adult.
All guests must be declared during the pre-check-in step.
Hygiene & Cleanliness
Please maintain the property in good condition throughout your stay.
Do not use bath towels to wipe the floor or place them on the ground.
Do not wear slippers in the shower; use the provided plastic clogs.
Do not eat or drink in bed, as stains may damage the high-quality linen invested in forSleeping Arrangements
Every bed is assigned and pre-arranged to accommodate 14 guests, plus 2 cribs for infants.
The 4 sofa beds in the guest room are designed for comfortable sleep, with clean covers provided.
Do not move furniture or bedding between rooms. your comfort.
You are expected to leave the unit in good overall condition.
Smoking, Vaping & Pets
Smoking and vaping are strictly prohibited indoors.
You may smoke on the balcony, provided windows and doors are tightly closed to avoid odors entering the unit.
Pets are not allowed on the property.
Noise & Events
Parties, events, and loud gatherings are not permitted.
Please respect neighbors and observe quiet hours from 10 PM to 8 AM.
Muslim couples: A valid marriage certificate is required.
Check-in starts at 2 PM (14:00) and is available 24/7.
Check-out is required by 12 PM (midday).
Early check-in or late check-out must be approved in advance and may incur additional fees.
A/C – Cutting-edge Air Conditioning:
• Recently upgraded for energy-efficient, eco-friendly operation.
• Please use responsibly: keep doors/windows closed while running.
Water Dispenser – Filtered & Fresh:
• Provides both cold and hot water for your comfort.
• Refilled regularly and maintained to meet hygiene standards.
• Use with care to avoid spills or tampering.
Café Machine – Premium Espresso Experience:
• Enjoy freshly brewed coffee anytime with our professional-grade café machine.
• Please use with care and switch it off if unused.
• Do not attempt to dismantle or refill without instruction.
Babies’ Amenities :
• 2 cribs available for free with necessary linen
• Bath tube for babies is available in the bathroom
Souvenir Cabine Display :
• Do not try to open
• Watch out the children passing through
• Items could be sold upon request
Wi-Fi & Entertainment
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Complimentary high-speed Wi-Fi is available throughout the property.
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QR code login is available for ease of access.
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IPTV channels are provided, offering a wide range of content including streaming similar to Netflix (Netflix itself is not available).
Private Storage
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Please respect any “Private” signs – these spaces are intended for internal staff use only and must not be accessed.
Our continental breakfast is carefully prepared and stocked in health-grade appliances before your arrival to ensure freshness and convenience. You may enjoy it at any time during your stay.
To maintain hygiene and ensure everyone enjoys a safe and satisfying experience, please follow these important guidelines:
• Use appliances with care – especially microwave or toaster functions.
• Do not reheat pancakes, toast, or pastries while still wrapped in plastic to avoid burning or damaging the appliance.
• Watch the heating process when defrosting or warming items to prevent overcooking or fire risk.
• Do not store personal items in the refrigerator reserved for breakfast — it is for staff use only and stocked exclusively for the buffet.
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Shuttle service and check-in are available 24/7 and must be reserved based on flight/train ETA or number.
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Service includes two rides per reservation (arrival and departure), limited to 6 guests per ride.
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Pickup/drop-off is available only for airport or train station arrivals/departures.
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Drop-off to nearby areas like car rental booths or restaurants too far to walk is available for 10 euros.
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A guide and instructions will be sent in advance to ensure easy communication with the driver.
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We are not responsible for delays due to:
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Road traffic
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Guests getting lost at pickup location
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Delayed flights/trains
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15 euros surcharge applies for any ride between midnight and 6 A.M.